Delivery & Returns

Delivery & Returns

Check our delivery and returns policy.

Screen Printing Supplies Deliveries

WE SHIP WORLDWIDE
Whether your screen printing supplies order is large or small, we offer competitive courier rates for parcels, pallets and containers. We aim to deliver your goods as quickly as possible. When there are made to order items delivery may take a little longer. If an order is urgent, please call or email to let us know to ensure you receive the quickest service.

UK SHIPPING - MAINLAND

  • Standard Despatch, 1-5 working days - £7.50
  • Fast Despatch, 1-3 working days, subject to stock availability - £13.50
  • Next Day - Please select our fast despatch option. Call or pop us an email if an order is required for next day delivery. If the order is received by 10am, we can usually despatch next day, subject to availability.

We can offer a Saturday delivery service, although there are extra charges for this service. Please contact us to request the availability of this service.

Orders over £75.00 (before VAT) qualify for free shipping to mainland UK destinations on our standard service. If a faster despatch service is required, then this is chargeable at the checkout.

UK SHIPPING - OFFSHORE
  • Northern Ireland - £14.00
  • Ireland and ROI - £14.00
  • Isle of Wight - £14.00
  • Isle of Man - £14.00
  • Guernsey - £14.00
  • Jersey - £14.00

Please note, the following are per box rate up to 31 kilos (by weight and volumetric, whichever is greater). Larger orders may be subject to an additional box charge. You will be notified if an extra charge is payable before goods are shipped.

Northern Europe
  • Belgium - £20.00
  • France - £20.00
  • Germany - £20.00
  • Luxembourg - £20.00
  • Netherlands - £20.00
  • Austria - £25.00
  • Denmark - £25.00
  • Switzerland - £25.00
  • Poland - £30.00
  • Greece - £35.00
  • Spain Mainland - £35.00
  • Norway - £35.00
  • Latvia - £35.00
  • Iceland - £35.00
  • Bosnia Herzegovina - £35.00
  • Lithuania - £35.00
  • Bulgaria - £35.00
  • Serbia - £35.00
  • Romania - £35.00
  • Portugal - £35.00
  • Slovenia - £35.00
  • Sweden - £35.00
  • Malta - £45.00
  • Slovakia - £35.00
  • Cyprus - £35.00
  • Canary Islands - £55.00

Shipping to other parts of Europe will be quoted separately based on location. All purchases from Europe must be paid in Sterling GBP. An invoice will be sent after the purchase with the correct shipping amount. This must be paid before we can ship the goods.

All other countries - Price on Request

 

Kits and Machinery - Please select the appropriate Delivery charge for kits. Kits are made to order. We do not despatch kits within 1-3 or 1-5 days unless we can confirm before purchase this is possible by either phone or email. Average kit turnaround is 1-4 weeks. Larger floor-standing kits and exposure units can take longer as they are made to order unless we have stock items. For a faster kit despatch please call us.

 

We ship with UKMAIL as our regular daily courier. DPD, Parcelforce, Royal Mail, TNT, DHL or FedEx courier, may be chosen depending on location and postage option chosen.

All goods require a signature.

 

Please see the item descriptions for delivery turnaround on large equipment and kits. We are unable to offer a 1-3 day service on kits and dryers, please call or email first before ordering if this is required. All inks/chemicals are shipped in chemical resistant containers safe for shipping, packaged in nylon bags and sealed. In the event of any breakages, most spillages are contained inside the bags and can be salvaged. If a damaged item cannot be salvaged, for your convenience, we would ask for photographic evidence by email so we can assess the damage and offer a replacement product. This saves the damaged product having to be sent back to us. Without a photo, we would not be able to replace any damages until the item is back with us.

 

What Is Your Returns Policy?

If an item you receive is damaged, please send a photograph as evidence of the damage and we will happily replace the damaged item for you.  Please note that all chemicals/inks are packaged individually in plastic bags for protection and to minimise waste if the carton was to split / damage in transit.  In this case, we would request you decant where possible into a separate container, however it would be to our discretion to decide whether a spillage inside the bag is salvageable or requires a replacement.

If you would like to return an item for a refund, we accept returns within 7 days of delivery and shall refund the full price of the item, minus any postage amounts paid or postage amounts incurred in originally shipping the goods.  A 25% restocking fee will apply on all made-to-order items, including electrical goods.

Returns Address: Silk Screening Print Services Limited, Unit 7, West Yoke Industrial Estate, Michaels Lane, Ash, Kent, TN157EP.

Please contact us prior to returning an item to agree terms.

If you do experience a problem or have any other enquiries, please contact us and we will do everything to help you.

 

Protecting Your Personal Information

Art 2 Silkscreen uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible.

SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

We do not store credit card details, nor do we share customer details.