Refund policy

What Is Your Returns Policy?

If an item you receive is damaged, please send a photograph as evidence of the damage and we will happily replace the damaged item for you. Please note that all chemicals/inks are packaged individually in plastic bags for protection and to minimise waste if the carton was to split / damage in transit. In this case, we would request you decant where possible into a separate container, however it would be to our discretion to decide whether a spillage inside the bag is salvageable or requires a replacement.

If you would like to return an item for a refund, we accept returns within 7 days of delivery and shall refund the full price of the item, minus any postage amounts paid or postage amounts incurred in originally shipping the goods. A 25% restocking fee will apply on all made-to-order items, including electrical goods.

Returns Address: Silk Screening Print Services Limited, Unit 7, West Yoke Industrial Estate, Michaels Lane, Ash, Kent, TN157EP.

Please contact us prior to returning an item to agree terms.

If you do experience a problem or have any other enquiries, please contact us and we will do everything to help you.